We are committed to protecting and respecting your privacy

The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR), the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.

The Data Controller is Richard Cousley, the Information Governance lead is charlotte Hayhurst.

This Privacy Notice is available on the practice website https://www.priestgateclinic.co.uk/privacy-policy or on display in the reception area of the practice, or by contacting the practice on 01733 865000.

You will be asked to provide personal information when joining the practice. The purpose of processing your personal data is to provide you with optimum dental health care and prevention.

The categories and examples of data we process are:

We minimise the data that we keep, and do not keep it for longer than necessary.

We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared. Your data will be shared with the NHS if you are referred for NHS treatment.

For full details or where your data is stored, please ask to see Information Governance Procedures (M 217C).
We have established the following lawful bases for processing your data;

Our lawful bases for processing personal data:

Our lawful bases for processing special category data:

The reasons we process the data include:

The personal data we process includes:

Your name, address, gender, date of birth, medical history, dental history, family medical history, family contact details, marital status, financial details for processing payment, your doctor’s details and details of treatment at the practice. We may process more sensitive special category data including ethnicity, race, religion or sexual orientation so that we can meet our obligations under the Equality Act 2010, or for example to modify treatment to suit your religion.

The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records or to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of retention periods are available in the record retention (M 215) procedure available from the practice.

We obtain your personal details when you enquire about our care and service, when you join the practice, when you register online, when you complete a registration or medical history form and when another practitioner refers you for treatment at our practice. Occasionally patients are referred to us from other official sources such as hospitals.

You have the following personal data rights:

Further details of these rights can be seen in our Information governance procedures (M 217C) or at the information commissioner’s website. Here are some practical examples of your rights:

We have carried out a Privacy Impact Assessment (M 217Q) and you can request a copy from the details below. The details of how we ensure security of personal data is in our Security Risk Assessment (M 217M) and Information Governance Procedures (M 217C).

Comments, suggestions and complaints

Please contact the IG Lead Charlotte Hayhurst at the practice for a comment, suggestion or complaint about your data processing at manager@priestgateclinic.co.uk or 01733 865000 or by writing to or visiting the practice at 26 Priestgate, Peterborough, PE1 1WG. We take complaints very seriously.

If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.

Related practice procedures

You can also use these contact details to request copies of the following practice policies or procedures:

If you have an enquiry or a request please contact the Information Governance Lead Charlotte Hayhurst
The Priestgate Clinic
26 Priestgate, Peterborough, PE1 1WG
Email:manager@priestgateclinic.co.uk
Tel: 01733 865000
Thank you.

Last modified: 11 October 2018